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Frequently asked questions

Welcome to Elegance Galleria! We are committed to helping women feel confident, elegant, and beautifully modest through thoughtfully curated fashion designed with inclusivity, comfort, and sophistication in mind

Orders & Shipping

Where do you ship?

We currently ship throughout the United States and are expanding our international shipping options. Shipping availability and rates are calculated at checkout.

How long does shipping take?

Most orders are processed within 1–3 business days. Standard shipping typically takes 3–7 business days depending on your location.

Do you offer local pickup?

Yes! Local pickup may be available for customers near our Houston boutique location. Pickup instructions will be provided after your order is placed.

How can I track my order?

Once your order ships, you will receive a confirmation email with tracking information so you can follow your package every step of the way.

What if my package is delayed?

Shipping delays can occasionally occur due to weather, holidays, or carrier issues. If your order has not arrived within the expected timeframe, please contact our support team and we’ll gladly assist you.

Sizing & Fit

How do I choose the right size?

We recommend reviewing our detailed size chart before ordering. Measurements for bust, waist, shoulders, sleeve length, and garment length are provided to help you find your ideal fit.

Are your pieces true to size?

Most of our garments are designed with a modest and elegant silhouette, which often includes a relaxed or flowy fit. Some structured styles may fit more tailored. Product descriptions will indicate whether an item runs true to size, oversized, or fitted.

Do you offer plus sizes?

Absolutely. Inclusivity is one of our core values. We proudly offer styles designed to flatter women of all shapes and sizes with comfortable, elegant fits.

What if I’m between sizes?

If you prefer a looser modest fit, we usually recommend sizing up. For more tailored styles, sizing guidance will be included in the product description.

Can someone help me choose my size?

Yes! Our team is happy to assist with personalized sizing recommendations. Simply contact us with your measurements, height, and preferred fit style.

Fabrics & Quality

What fabrics do you use?

We carefully select high-quality fabrics chosen for comfort, elegance, breathability, and beautiful draping. Depending on the design, our collections may feature nida, chiffon, crepe, satin blends, cotton blends, and other premium modest-fashion fabrics.

Are your garments see-through?

Many of our pieces are designed with modest coverage in mind. Some lightweight fabrics such as chiffon may include lining or may be styled with layering pieces for additional coverage.

Are your fabrics comfortable for warm weather?

Yes. We prioritize breathable and comfortable fabrics that work beautifully for warmer climates while maintaining elegance and modesty.

Do you offer fabric swatches?

Select collections and custom-order fabrics may have swatch options available. Fabric swatches help customers experience the texture, opacity, weight, and color before purchasing.

Will my garment shrink after washing?

We recommend following the care instructions on each garment label carefully. Most delicate modest garments should be hand washed or dry cleaned to preserve quality and shape.

Returns & Exchanges

What is your return policy?

We want you to love your purchase. Eligible unworn items may be returned or exchanged within our return window. Items must be in original condition with tags attached.

Can I exchange for another size?

Yes! If your item doesn’t fit as expected, we’ll do our best to help you exchange it for another size, subject to availability.

Are sale items refundable?

Sale or clearance items may be final sale unless otherwise stated.

What if my item arrives damaged?

Please contact us within 48 hours of delivery with photos of the item and packaging so we can resolve the issue promptly.

Modest Fashion & Styling

What is modest fashion?

Modest fashion combines elegance, comfort, dignity, and personal style through clothing designed with more coverage while remaining fashionable and modern.

What makes Elegance Galleria different?

Elegance Galleria blends sophistication, inclusivity, affordability, and personalized customer service to create a luxury modest fashion experience for women of all backgrounds.

Do you carry clothing for special occasions?

Yes! We offer elegant styles suitable for weddings, Eid celebrations, formal events, dinner parties, graduations, and everyday sophistication.

Do you offer men’s modest fashion?

Yes. Our growing collections include stylish modestwear for men featuring elegant, comfortable, and refined designs

How should I style a kaftan or abaya?

Kaftans and abayas can be styled beautifully with statement handbags, heels, belts, layered jewelry, or elegant hijabs depending on the occasion. Our team loves helping customers create complete looks.

Do you restock sold-out items?

Some of our best-selling styles may return, but many collections are limited. We recommend purchasing your favorite pieces before they sell out.

Payments & Security

What payment methods do you accept?

Modest fashion combines elegance, comfort, dignity, and personWe accept major credit cards and secure online payment methods available at checkout.al style through clothing designed with more coverage while remaining fashionable and modern.

Is my payment information secure?

Yes. Our website uses secure encrypted checkout technology to help protect your personal and payment information.

Can I cancel my order after placing it?

Orders may only be canceled before processing begins. Please contact us as soon as possible if you need assistance.

Boutique Experience

Do you offer personalized styling assistance?

Yes! We love helping customers find elegant pieces that suit their personal style, body type, occasion, and modesty preferences.

How often do you release new arrivals?

We regularly introduce new collections, seasonal styles, and limited-edition pieces throughout the year.

Where is Elegance Galleria located?

Elegance Galleria proudly serves customers online and through our boutique presence in Houston, Texas.

What is your mission?

Our mission is to empower women through elegant, sophisticated, and inclusive modest fashion that celebrates confidence, dignity, and individuality.

Still Have Questions?

Our team is always happy to help. Please contact us through our website or social media channels for personalized assistance, styling help, sizing guidance, or order support.

Thank you for shopping with Elegance Galleria — where modesty meets elegance.